Key Details

Duration: 90 min - 2 hours

Delivery method: In-house

Overview

The introduction of the Senior Managers and Certification Regime (SM&CR) imposes a series of potentially onerous obligations on firms in relation to training and competence. Specifically, the new rules require relevant firms to ensure that all of their employees (other than ancillary staff) understand the new Conduct Rules and how...

The introduction of the Senior Managers and Certification Regime (SM&CR) imposes a series of potentially onerous obligations on firms in relation to training and competence. Specifically, the new rules require relevant firms to ensure that all of their employees (other than ancillary staff) understand the new Conduct Rules and how they apply in their own roles.

To meet this need, CCL has developed a range of training courses which are interactive, practically-focussed and segmented so that employees only receive training on those rules that apply to them:

  • Conduct Rules for Senior Managers – a two-hour briefing which outlines all of the Conduct Rules and practical examples of how they apply to Senior Managers
  • Conduct Rules for Client-Facing Staff – a 90-minute briefing which considers how the individual rules apply to those in client-facing roles
  • Conduct Rules for Operations Staff – a 90-minute briefing which considers how the individual rules apply to those in operational roles

Each of these courses can also be run in-house, in which case they can be tailored to the specific needs of the firm.

Who is this for?

These courses are designed to be suitable for all employees who are subject to the new Conduct Rules.

Conduct Rules for Senior Managers

  • Background to the new regime
  • What has changed? APER vs Conduct Rules
  • The five individual Conduct Rules:
    • Integrity
    • Skill, care and diligence
    • Relationship with regulators
    • Treating customers fairly
    • Market conduct
  • The four Senior Manager Conduct Rules:
    • Effective control
    • Compliance with regulatory obligations
    • Appropriate delegation
    • Disclosure to regulators
  • Guidance and scenarios for Senior Managers

Conduct Rules for Client-Facing Staff

  • Background to the new regime
  • The five individual Conduct Rules:
    • Integrity
    • Skill, care and diligence
    • Relationship with regulators
    • Treating customers fairly
    • Market conduct
  • Guidance and scenarios for client-facing roles

Conduct Rules for Operations Staff

  • Background to the new regime
  • The five individual Conduct Rules:
    • Integrity
    • Skill, care and diligence
    • Relationship with regulators
    • Treating customers fairly
    • Market conduct
  • Guidance and scenarios for operations roles

At the conclusion of each course, participants will:

  • Know the reasons for the introduction of the Conduct Rules
  • Understand the significance of the increased focus on individual accountability
  • Know which Conduct Rules apply to them
  • Have considered how the new rules apply in a range of practical scenarios