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Front / Back Office Staff

Our awareness-based training for your front and back office staff ranges from various Compliance and Financial Crime Compliance-related topics. Courses are available in a number of formats, from eLearning modules to live, in-house training that can be delivered virtually or at your offices.

You can also tailor our courses to meet the precise needs of your business. This might involve tailoring a course for a particular business unit; combining elements from different courses to match your specifications; or producing a course from scratch.

Browse our library of courses for your front and back office staff below. If you can’t find what you’re looking for, contact us.

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All AML & Financial Crime Compliance & Conduct Rules & Regulations Governance Information Security
All In-House eLearning Public

AML Red Flags

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AML Awareness

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AML Awareness Workshop

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AML Red Flags

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Anti-Bribery & Corruption Awareness

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Anti-Bribery & Corruption Awareness

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AML Awareness

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Artificial Intelligence for Client Facing Staff and Operations

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Best Execution Workshop

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Client Categorisation Workshop

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Client Money and Assets (CASS) Workshop

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Next public course: 01 - 02 Oct 2025

Client Onboarding & Risk Based CDD Workshop

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Introduction to Complaints Handling

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SM&CR Conduct Rules

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Conflicts of Interest eLearning

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Consumer Duty eLearning

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Consumer Duty for Front & Back Office

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Consumer Duty: The New Normal eLearning

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Cybercrime Awareness

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Cybercrime Awareness

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Data Protection Awareness

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Data Protection Awareness

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Diversity & Inclusion in Financial Services eLearning

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Diversity & Inclusion in Financial Services eLearning

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Introduction to ESG & Sustainable Finance

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Facilitation of Tax Evasion eLearning

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Financial Promotions Workshop

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Fraud Prevention Awareness

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Fraud Prevention Awareness

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Health and Safety eLearning

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Information Security Awareness

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Integrity & Ethics

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Integrity & Ethics

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International Introduction to Securities and Investment - CISI

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Introduction to CASS eLearning

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Introduction to Complaints Handling

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The Importance of Compliance

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Introduction to ESG & Sustainable Finance

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Introduction to FCA Regulation & the Conduct Rules

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Introduction to Securities & Investment - CISI

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Introduction to TCF and Culture

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Market Abuse - eLearning

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Market Abuse - eLearning

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Modern Slavery eLearning

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Overview of the Conduct of Business Rules

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Product Governance eLearning

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Risk in Financial Services - CISI

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Sanctions Awareness

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Sanctions Awareness

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SM&CR Conduct Rules

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The Importance of Compliance

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Trade Based Money Laundering and Correspondent Banking Risk

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Introduction to TCF and Culture

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Vulnerable Customers eLearning

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Whistleblowing Awareness

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Whistleblowing Awareness

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Can't find what you're looking for?

Contact us
Or view our A-Z course catalogue.
CCL Academy - UK

UK - Head Office

The Pantiles Chambers
85 High Street
Tunbridge Wells, TN1 1XP
United Kingdom
Phone: +44 20 3092 0442
Email: info@cclacademy.co.uk

UAE Office

Al Saaha Offices
Downtown Dubai
Dubai
United Arab Emirates
Phone: +971 4 427 2151
Email: info@cclacademy.com

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