Key Details

Duration: 2 Days

Delivery method: Inhouse

Overview

The objective of the examination is to ensure that candidates can apply appropriate knowledge and understanding of UK Financial Markets, Regulation and Ethics to financial planning, advice and management for retail customers. The examination will test candidates’ understanding and practical application of the following elements:The UK Financial Services Industry and...

The objective of the examination is to ensure that candidates can apply appropriate knowledge and understanding of UK Financial Markets, Regulation and Ethics to financial planning, advice and management for retail customers. The examination will test candidates’ understanding and practical application of the following elements:

  • The UK Financial Services Industry and its relationship with UK Consumers
  • Professional Ethics and Integrity
  • UK Regulatory Infrastructure, including European Union Directives
  • The FCA’s and the PRA’s Supervisory Objectives, Principles and Processes
  • Authorisation of Firms and Individuals
  • The Regulatory Framework relating to Financial Crime
  • Complaints and Compensation
  • The Regulatory Framework relating to the provision of Financial Services, Fair Treatment of Customers and protection of Client Assets

This exam can be taken as the regulatory paper of the CISI's Investment Advice Diploma (IAD).

Who is this for?

This course is suitable for new entrants to the professional sector and staff who are beginning their career in financial services. The broad topics covered make the qualification suitable for all staff, not just those responsible for making investment decisions, including administration, finance and accounting, IT, customer services, sales and marketing and HR and training.

The UK Financial Services Sector

  • Factors that influence the UK financial services sector

UK Financial Services and Consumer Relationships

  • UK Consumers
  • Professional Conduct and Ethical Practice

UK Contract and Trust Legislation

  • Specific legal concepts relevant to financial advice
  • Main Types of Trust
  • Creation of Trusts

Integrity and Ethics in Professional Practice

  • Professional Ethics
  • Codes of Ethics and Codes of Conduct
  • Key principles of professional integrity
  • Behaviours that reflect professional integrity
  • Professional integrity and ethics

The Regulatory Infrastructure of UK Financial Services

  • The wider structure of UK financial regulation
  • FCA and PRA regulatory principles, statutory objectives, structure, powers and activities
  • Scope of authorisation and regulation of the FCA and the PRA under FSMA 2000 (as amended)
  • Support for Regulatory Framework
  • EU Directives and Regulations
  • FCA’s and PRA’s Supervisory Objectives, Principles and Processes
  • Approach to regulation
  • Sources of Information
  • The FCA’s main disciplinary and enforcement powers, and how they are used
  • Provisions and Guidance
  • The purpose and application of Prudential Standards relating to financial services
  • Promotion of Fair and Ethical Outcomes
  • Remuneration Code
  • Corporate Governance and Business Risk Management

FCA and PRA Authorisation of Firms and Individuals

  • The purpose and application of the FCA’s and PRA’s High Level Standards
  • The main concepts, principles and rules relating to Regulated and Prohibited Activities
  • The main concepts, principles and rules relating to FCA and PRA Authorisation
  • Record Keeping and Notifications
  • The FCA and PRA’s main regulatory processes and provisions relating to the approval of individuals
  • The concepts, principles and rules relating to Training & Competence including appropriate professionalism
  • Ethical Principles and Professional Conduct
  • Corporate Governance and Business Risk Management

The Regulatory Framework Relating to Financial Crime

  • FCA’s approach to financial crime prevention
  • The main concepts, legal requirements and regulations relating to the prevention of:
    • Market Abuse
    • Insider Dealing
  • Disclosure and Transparency Rules
  • The main concepts, legal requirements and regulations relating to the prevention of:
    • Money Laundering
    • Terrorism financing
    • Bribery and corruption
  • The main concepts, legal requirements and regulations relating to Data Protection
  • Whistleblowing

Complaints and Compensation

  • Eligible Complainant
  • Procedures
  • Compulsory Jurisdiction
  • Complaints and Dispute Resolution
  • Financial Services Compensation Scheme
  • Ethical Standards and professional Integrity

FCA Conduct of Business - Fair Treatment of Customers, the Provision of Advice and Services, and Client Asset Protection

  • FCA Conduct of Business Sourcebook
  • Electronic media
  • Rules applying to all firms communicating with clients
  • The requirements of the financial promotion rules
  • The main FCA principles, rules and requirements relating to:
    • Client categorisation
    • Notification to clients of their categorisation
    • Requirements for clients electing to be professional clients and eligible counterparties, together with those wishing higher level of protection
  • Fair Treatment of Customers
  • Accepting Customers
  • Investment Advice and Product Disclosure
  • Product Governance
  • Client Assets Protection
  • Client Interaction

Our classroom training is delivered in-house and can be tailored to your Firm's requirements and the ability of the audience preparing for CISI exams.

Face to face training
Our recommended approach includes face to face training with one of our CISI expert trainers who will guide participants through the syllabus in a structured, engaging and interactive manner.

Practice tests and mock exams
Our face to face training days commence with a ‘kick-off’ test, testing the participants on their existing capabilities, and finish with a ‘progress’ test assessing their progress on the days topics.

As part of our in-house CISI study programmes, participants have access to chapter by chapter practice questions and a mock exam that simulates the real CISI examination.

These tools provide valuable feedback and monitoring to track the participants’ performance throughout the study programme and are vital in effectively preparing participants for success in their CISI exam.