Responsible Use of Artificial Intelligence
Overview
Over recent years, artificial intelligence (AI) has gone from being a niche interest to a technology that is embedded in core software packages and business processes.
This highly interactive workshop explores the principal risks relating to the use of AI within the workplace and sets out key considerations for using AI responsibly. It is non-technical and is designed to be suitable for all members of staff.
Who is this for?
This course is suitable for all staff, including client-facing and operations staff, as well as those in control and supporting functions.
Learning Outcomes
After attending this course participants will be able to:
- Explain the meanings of key terms relating to AI
- Describe the principal risks relating to the use of AI within their firm
- Explain the key elements of responsible use of AI
- Describe how regulators are responding to the growing use of AI
Course Details
Introduction
- The potential of AI: positive and negative
- Definitions
- Generative and agentic AI
- Copilots and agents
AI in Practice
- Embedded AI
- Criminal use of AI
- How is the firm using AI?
- Principal risks
Responsible Use of AI
- Theme 1 - Transparency and ‘shadow’ use of AI
- Case study
- Theme 2 – Errors and over-reliance
- Case study
- Theme 3 – Data protection and confidentiality
- Case study
AI and Regulation
- The evolving regulatory framework for AI
Delivery
Firms with more than 5 staff to train have the flexibility to deliver training in-person by one of our trainers at your premises, or virtually via Zoom, Teams or Webex.
Find out more about your Virtual or In-Person training experience below.
Virtual Delivery
Our virtual training courses are designed to be every bit as engaging as our in-person courses. To achieve this, our trainers use market-leading technology and a range of training techniques to ensure high levels of interaction with participants. Courses include the use of:
- Virtual ‘break-out’ rooms: participants are divided into virtual rooms to facilitate small group discussion.
- Polling: multiple-choice questions, answered anonymously, allow the trainer to assess knowledge and understanding across the group.
- Case studies: true to life case studies and scenarios are used to highlight the practical application of theoretical knowledge.
- Messaging: participants can submit questions and comments, either to the whole group or privately to the trainer.
Additional Benefits:
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Recording: public course participants have the option to access a recording of the course for one month after the course. In-House clients also have the option to record their training for an additional fee.
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On-going Q&A: public course participants can access an ongoing Q&A facility allowing them to ask questions relating to the course.
In-Person Delivery
Our in-person training is delivered face to face at your offices, and includes:
- ‘In-the-moment’ questions & discussions: questions through conversations allow the trainer to assess knowledge and understanding across the group.
- Case studies: true to life case studies and scenarios are used to explore practical application of theoretical knowledge.
- Q&A: participants can ask questions during training, either to the whole group or privately to the trainer.