Consumer Duty eLearning
Get your staff up to speed with our highly engaging and fully tailorable Consumer Duty eLearning module. Get in touch for a full demonstration.
Our comprehensive range of Consumer Duty training resources are designed to support staff across the business. Courses include:
Get your staff up to speed with our highly engaging and fully tailorable Consumer Duty eLearning module. Get in touch for a full demonstration.
A comprehensive outline of the FCA’s Consumer Duty, the role that it plays, how it fits in with other FCA initiatives and the key changes that it has introduced.
A thorough review of the expectations placed on the Senior Management team to implement the Consumer Duty and be able to evidence its implementation.
A detailed review of first of the four required outcomes under the Consumer Duty – the products and services outcome.
A detailed review of second of the four required outcomes under the Consumer Duty – the price and value outcome.
A detailed review of third of the four required outcomes under the Consumer Duty – the consumer understanding outcome.
A detailed review of last of the four required outcomes under the Consumer Duty – the consumer support outcome.