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Ondemand
CONSUMER DUTY WEBINAR SERIES

Strengthening Your Consumer Duty Board Report and MI

Are you responsible for the training, controls, policies or procedures related to the Consumer Duty?

The Consumer Duty Webinar Series is designed to assist firms that are affected by the wide-ranging obligations of the Duty.

The first webinar in the 2024 series, Strengthening Your Consumer Duty Board Report and MI, takes place on:

Date: Wednesday 28th February 2024
Time: 10:00 am - 10:30 am
Delivery: Virtual, Zoom
Presenters:
Nigel Sydenham and Peter Haines

Overview

Boards will be required to produce their first assessment of their firms’ compliance with the four Consumer Duty outcomes by 31st July 2024.

In this session, Peter Haines, Director of GRC Training and a Consumer Duty Champion, and Nigel Sydenham, Director of Compliance Training, will discuss:

  • The FCA’s expectations in regards to the Board Report
  • Appropriate management information (MI) to underpin the report
  • Practical challenges in obtaining Board approval

Who should attend?

This webinar is intended for Consumer Duty Champions, Project Teams and other Board Members, as well as Compliance Officers and those who have responsibility for producing Consumer Duty MI.

Why should you attend?

The FCA has emphasised the importance of the board report and the underlying MI. By attending this webinar you will gain insight into the FCA’s expectations as well as an appreciation of some of the practical challenges associated with board approval.

Speaker bios

Nigel specialises in training boards, senior executives and other staff on the impact of regulation and regulatory change.

He is a CFA Charterholder and Chartered Fellow of the CISI, with over 15 years’ industry experience.

With a background in compliance in private banking and wealth management, Nigel has a particular interest in effective corporate governance and the management of compliance and regulatory risk. His interests also include issues relating to ESG and climate risk, conduct and culture (including non-financial misconduct), and all aspects of financial crime prevention, as well as the impact of fintech on compliance and regulation.

 

Peter has over 35 years’ experience in the field of regulation and compliance. A chartered accountant, Peter spent 6 years working with the UK’s SFA (now the FCA) and has headed up regional and global compliance functions at Paribas, UBS Investment Bank and Bank of America.

Since 2006, Peter has specialised in training, focusing on boards, senior management and assisting the next generation of compliance officers. His coverage includes most areas of compliance and financial crime, corporate governance and risk management. His style is inclusive, interactive and based on practicalities, not just rules.

As Director of GRC Training, he works closely with our clients to ensure that our programmes are tailored to their exact needs and meet, or surpass, their expectations.

 

Register

This event has ended. If you would like to see a recording, contact us.

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