Overview
The FCA has recently published the results of a multi-firm review of Consumer Duty outcomes monitoring.
In this webinar, Nigel Sydenham explores the review findings, and what they tell us about the FCA’s expectations, including:
- What are the key lessons learnt?
- How do I apply this in my own firm?
- What are the implications for Consumer Duty board reports?
Who should attend?
This webinar is intended for Consumer Duty champions, Compliance Officers and those who are responsible for reviewing and implementing systems, controls, policies and procedures under the Duty.
Why should you attend?
The FCA's obligations are wide-ranging and will affect all staff in firms within the scope of the rules. By attending this webinar, you will gain a deeper insight into the critical elements of the FCA's expectations and discover how these could have an impact on your own firm.
Speaker bio
Nigel Sydenham, Director of Compliance Training
Nigel specialises in training boards, senior executives and other staff on the impact of regulation and regulatory change.
He is a CFA Charterholder and Chartered Fellow of the CISI, with over 20 years industry experience.
With a background in compliance in private banking and wealth management, Nigel has a particular interest in effective corporate governance and the management of compliance and regulatory risk. His interests also include issues relating to ESG and climate risk, conduct and culture (including non-financial misconduct), and all aspects of financial crime prevention, as well as the impact of fintech on compliance and regulation.
Recent assignments have included briefing multiple boards and executive teams on the Consumer Duty, delivering compliance and ethics training for senior managers and front-office staff and creating a user-friendly risk and compliance handbook for a major bank.
