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Ondemand
CONSUMER DUTY WEBINAR SERIES

Consumer Duty: The MI Challenge

Are you responsible for the implementation plan, training, controls, policies or procedures related to the Consumer Duty?

The Consumer Duty Webinar Series is designed to assist firms that are affected by the wide-ranging obligations that are being introduced.

The second webinar in the series, Consumer Duty: The MI Challenge, takes place on:

Date: Thursday 23rd February 2023
Time: 11:00 am - 11:45 am
Delivery: Virtual, Zoom
Presenter:
Nigel Sydenham

Overview

Having the right management information (MI), and making good use of it is going to be one of the major challenges facing firms as they embed the Consumer Duty.

This practical webinar will outline the FCA’s expectations and the potential difficulties in generating robust MI.

It will also explore some of the specific issues relating to using MI to assess outcomes.

Who should attend?

This webinar is intended for Consumer Duty champions, Compliance Officers and those who are responsible for reviewing and implementing systems, controls, policies and procedures under the Duty. 

Why should you attend?

The FCA's obligations are wide-ranging and will affect all staff in firms within the scope of the rules. By attending this webinar, you will gain a deeper insight into the MI required to meet and demonstrate compliance with the Duty and how this could impact your firm. 

Speaker bio

Nigel Sydenham, Director of Compliance Training

Nigel specialises in training boards, senior executives and other staff on the impact of regulation and regulatory change.

He is a CFA Charterholder and Chartered Fellow of the CISI, with over 15 years’ industry experience.

With a background in compliance in private banking and wealth management, Nigel has a particular interest in effective corporate governance and the management of compliance and regulatory risk. His interests also include issues relating to ESG and climate risk, conduct and culture (including non-financial misconduct), and all aspects of financial crime prevention, as well as the impact of fintech on compliance and regulation.

Nigel (3)

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